Oct 7, 2025 2:00 PM
ET
|
Virtual

Making LLMs More Reliable with RAG: Why Inputs Matter More Than Models | KMWorld x Adlib

RAG doesn’t magically “fix” LLMs, your inputs do. In this session, Jason breaks down the five biggest myths tanking enterprise AI reliability.

Large Language Models are only as smart as the data you feed them. Yet most enterprises still treat RAG as a silver bullet for accuracy—when the real issue is upstream: unstructured, inconsistent, and low-quality documents.

In this KMWorld webinar, Adlib’s Chief Architect Officer Jason Jakob exposes the top misconceptions about RAG and explains how enterprises can drastically improve precision, recall, and compliance by fixing their inputs—before models ever touch them.

You’ll see why AI accuracy starts with clean, contextualized, and validated data—and how Adlib’s hybrid AI workflow turns messy content into machine-navigable, compliant, AI-ready pipelines that make LLMs more reliable.

You’ll Learn

  • What RAG really does—and doesn’t do. Why retrieval doesn’t fix poor inputs and how to build smarter chunking and embedding strategies.
  • The five biggest myths derailing AI reliability. From “RAG will fix accuracy” to “OCR is solved.”
  • How hybrid OCR + LLM pre-processing improves accuracy. Combine advanced OCR, semantic chunking, and metadata enrichment to cut hallucinations and human review time.
  • How enterprises are deploying this today. See real-world insurance and manufacturing examples achieving 20% faster validation and ~$1.4M annual savings.
  • What’s next for enterprise RAG. A look at GraphRAG, agentic workflows, and audit-ready AI pipelines.

Why Watch

By 2026, Gartner predicts 60% of AI projects will be abandoned without AI-ready data. Enterprises are discovering that accuracy problems aren’t caused by weak models—they’re caused by broken document pipelines.

Watch this session to learn how to build trust in your AI results by starting where it matters most: the input layer.

Who Should Watch

  • AI, Data, and Automation Leaders
  • Information Management & RIM Professionals
  • CIOs, CTOs, and IT Transformation Executives
  • Compliance & Quality Managers in Regulated Industries

Watch On-Demand

Get immediate access to the full 45-minute session, including live Q&A, demos, and actionable insights on making your LLMs more reliable with RAG.

Our Speakers

Jason Jakob

Jason Jakob

Chief Architect Officer
|
Adlib Software

Jason Jakob is a Chief Architect Officer at Adlib Software, where he leads the Adlib platform that transforms unstructured documents into AI-ready data with classification and extraction at scale. Previously CTO at Entelegis (industrial energy-management SaaS) and co-founder/CTO of Onlinetel (taken public on the TSX), he has also consulted across medical, retail, and manufacturing for clients including Toyota and AMC. Jason studied business at Wilfrid Laurier and is an MBA candidate at the University of Cumbria.

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MANUFACTURING

Adlib: The Foundation for DocumentAccuracy in Chemical Refining

When we made the decision to change rendering solutions, we looked towards3 separate vendors. Overall, Adlib seemed more mature as a software option.

Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.

Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

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MANUFACTURING

Adlib: The Foundation for DocumentAccuracy in Chemical Refining

When we made the decision to change rendering solutions, we looked towards3 separate vendors. Overall, Adlib seemed more mature as a software option.

Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.

Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

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Insurance

Insurance Giant Automates Heavy Admin Work in Claims, Saving Millions

Insurance giant automates heavy admin work in claims, saving millions

Challenge

As full-time employees (FTEs) struggled to manually process 90k claim-related documents each day to meet the company SLAs, the claims department overhead was getting out of hand. In addition, customer frustration and increased churn was a direct result of response times being many days from the customer’s claim submission.

Solution

Adlib optimized the claims-processing workflow by automating the ingestion, digitization, intelligent assembly, and publishing of compliant claims in PDF format. This transformation significantly minimized the manual effort required from FTEs, allowing them to concentrate on claim approvals and improving customer relationships. As a direct outcome, the company saw a remarkable 90% reduction in administrative work tied to pre-processing claim documentation. This in turn slashed their operational budget by $6 million. What’s more, overall customer service satisfaction improved as the efficiency boost dramatically accelerated customer response times from days to hours.

Insurance giant automates heavy admin work in claims, saving millions
Insurance

Modernizing Claims Processing & Document Management Workflow

“We very quickly realized that Adlib was the right tool for us — it was the only PDF rendition product out of the seven or eight we looked at that met our requirements for 100% fidelity and integration.” — Director of Architecture & IS Risk

Challenge

The insurance company needed to incorporate an automated PDF rendering capability with high-fidelity output into its workflow that would integrate with its Guidewire ClaimCenter® claims processing system and IBM® FileNet® repository.

Solution

To modernize the application systems supporting its P&C operations, the insurance company embarked on a major, multi-year initiative—its Enterprise Systems Renewal Strategy—that has already seen the introduction of a new Broker Transaction Portal and a new Claims Processing system. Ultimately, the program will also see the company completely revamp its existing Policy Administration system and the ERP system used for managing financial processes.

Modernizing Claims Processing & Document Management Workflow
Life Sciences

Pharma manufacturer minimizes compliance risk in batch delivery

“Every file type is rendered through Adlib as all materials are required to be stored as PDFs. The files we are processing can be a mixture of different things such as product specifications, ingredients, formulas, raw materials used in products, or specifics of packaging. Adlib is integrated with Enovia, our active quality management tool. We rely heavily on that tool,” – Sr. Manager Platform

Challenge

This pharma manufacturer faced significant challenges in managing the diverse types of files involved in their batch delivery workflows. The necessity to render every file type into PDFs for consistent storage was complicated by the variety of materials they handled, including product specifications, ingredients, formulas, raw materials, and packaging details. This complexity made it difficult to maintain a standardized and efficient document management process, leading to process inefficiencies, documentation inconsistencies and, ultimately, a compliance risk.

Solution

Tthe company implemented Haistaq into their batch delivery, quality assurance and manufacturing workflows. Adlib's robust rendering capabilities allowed for the automatic conversion of all file types into standardized PDFs, regardless of their origin. This streamlined the document management process, ensuring that all materials, from product specifications to packaging specifics, were consistently and efficiently stored as PDFs. As a result, the company achieved greater efficiency in their workflows, improved the consistency and accessibility of their documentation, and reduced the complexity and manual effort previously required to manage diverse file types. This implementation also enhanced compliance and operational efficiency, supporting their commitment to quality and regulatory standards.

Pharma Manufacturer Minimizes Compliance Risk in Batch Delivery

Put the Power of Accuracy Behind Your AI

Whether you’re scaling GenAI, modernizing regulatory submissions, or simply trying to get out from under manual document work, Adlib helps you turn unstructured content into a reliable asset. Not a hidden risk.