Driving efficiency, transparency, and compliance in public administration

Public Administration Document & Process Automation

Driving efficiency, transparency, and compliance in public administration

Modernize records and FOI/ATI workflows without ripping out your ECM. Adlib auto-classifies, validates, and renders mixed inputs into preservation-grade PDF/PDF-A with traceable metadata, improving response times and audit readiness.

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Trusted by the world's leading enterprises

For over two decades, Adlib has processed billions of mission-critical documents for the world’s leading life sciences, energy, manufacturing, financial services, and public sector organizations.

Trusted by these leading brands

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95%
Reduced risk delays

30%
Productivity boost

20%
Cost reduction

Enhancing Public Service Delivery

Adlib’s document transformation and automation layer sits across your existing ECM, records, and line-of-business systems. It standardizes and validates documents before they reach your repositories, making it easier to manage retention, respond to access-to-information requests, and prove compliance.

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Streamline record management

Adlib normalizes 300+ file types into long-term, preservation-ready formats and documents of record, reducing paper backlogs, simplifying retention, and improving cross-agency access.

Streamline record management
Improve information accessibility

Improve information accessibility

Make information easier to find and share by turning scanned and legacy documents into searchable, structured content.

Strengthen regulatory & policy compliance

Use automation to support records, privacy, and regulatory obligations - retention schedules, audit trails, and defensible disposition.

Strengthen regulatory & policy compliance

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Compliant Record Archival

Maximize accessibility and compliance

Adlib automates the creation of PDF/PDF-A documents of record with embedded metadata and audit trails, making archives easier to search, easier to trust, and ready for audits or legal review.

Compliant Record Archival

Recognized as a leader by top analyst firms

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Challenge

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Solution

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Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.

Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

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Adlib Becomes a Key Element of the State Messaging and Archive Retrieval Toolset (SMART) System While Maintaining NARA Compliance for State Administration

Adlib Becomes a Key Element of the State Messaging and Archive Retrieval Toolset (SMART) System While Maintaining NARA Compliance for State Administration

"Automated PDF transformation from Adlib has enabled us to reduce our costs associated with the delays and errors of manual intervention within business processes."- IT Project Manager

Challenge

The state government agency faced significant issues with an outdated ASCII-based cable communication system, leading to inefficient data retrieval, high operational costs, and compliance challenges with NARA requirements for document preservation. The system's limitations hindered inter-bureau communication, required manual processing, and lacked support for modern media formats and integration with the SMART system for unified messaging.

Solution

Adopting Adlib's document transformation technology automated the conversion of cables into PDF/A format, enhancing compliance with NARA standards and improving data accessibility. The solution reduced manual intervention, lowered operational costs, and improved employee efficiency by allowing them to focus on critical public service tasks. Additionally, it facilitated better collaboration, communication, and digital transformation efforts, while also enhancing server capacity and reducing the IT budget.

Adlib Becomes a Key Element of the State Messaging and Archive Retrieval Toolset (SMART) System While Maintaining NARA Compliance for State Administration
Adlib Helps A Municipality To Significantly Reduce Welfare Fraud

Adlib Helps A Municipality To Significantly Reduce Welfare Fraud

Challenge

The municipality faced challenges with manually reviewing and approving welfare applications, leading to errors and duplicate payouts. They struggled to identify duplicate applications across multiple departments, and the paper-based system required cumbersome manual scanning and digitization, resulting in poor searchability and delayed processing.

Solution

Implementing Adlib's document transformation and workflow automation solutions automated the digitization and metadata extraction processes, reducing errors and enhancing searchability. The advanced search capabilities improved detection of duplicate applications, preventing fraudulent claims and recovering $20 million annually. Integration with existing systems like FileNet and SharePoint streamlined internal processes, improved collaboration, and increased operational efficiency.

Adlib Helps A Municipality To Significantly Reduce Welfare Fraud
City of Sacramento - Public Service Innovation

City of Sacramento - Public Service Innovation

Challenge

Solution

City of Sacramento - Public Service Innovation
Cross-System Automation

Cross-System Automation & Interoperability

Adlib works across your entire organization’s disparate data sources to read and distill all your critical documentation, from any source. It then automatically converts it all into machine-readable and compliant documents of record, and finally, deposits those standardized documents into a central database in submission- and archive-ready formats.

Our engineering teams are constantly creating new schematics and blueprints within AutoCAD or MicroStation which need to be managed and archived. These CAD files would have far too many layers if they were not rendered so they need to be processed through Adlib first. Adlib delivers excellently converted AutoCAD renditions, which is highly important to us. These can be complex images so accurately transferring the detail is critical.

Enterprise Information Management Manager & Principal

I do view Adlib as being a stronger solution than others.

Product Manager

Adlib is likely the best option on the market today. Adlib does a great job processing huge volumes with strong quality. Adlib is constantly online and processing files nightly 24/7. Our organization can’t really function without Adlib being operational, it is heavily embedded in the work we do.

Cross Domain Developer

Many people drop documents in a folder which is monitored by Adlib. Anything that is placed in our vault must first go through Adlib, so they eventually get their hands on basically any document we receive or create.

Technical Lead

All the documents we are rendering are signed certificates ensuring that ships have been appropriately inspected. Our documents are relatively large and contain charts, graphs, and drawings. We want these rendered correctly and concisely so each certificate is accurate and professional looking. Adlib helps to add our logos, a watermark, and make the entire certificate look that much more professional. The fact that the renderings are really clean and well-formatted is a key benefit of Adlib.

Head of Vendor Management

When we made the decision to change rendering solutions back in 2016, we looked towards 3 separate vendors. Overall, Adlib seemed more mature as a software option.

Enterprise Information Management Manager & Principal

We process all digital insurance claims through Adlib. The documents for claims can be quite robust, and commonly need to be files from many parties like police reports, fire and safety documents, and images.

Director of IT Platforms

I like that Adlib has designed a fairly niche product within the PDF rendering space. It is very good at what it does while remaining accurate and fast.

Deployment Consultant

We initially looked at OpenText, but it didn’t meet our upfront requirements. I would happily give Adlib a positive referral. They deserve a 10 out of 10, as I view them as the strongest option available.

Sr. System Analyst

Adlib is integrated with Enovia, our active quality management tool. Every file type is rendered through Adlib as all materials are required to be stored as PDFs. The files we are processing can be a mixture of different things such as product specifications, ingredients, formulas, raw materials used in products, or specifics of packaging.

Sr. Manager Platform

The majority of the documents we are rendering through Adlib are preclinical study reports, new drug developments, and general clinical documents. Due to how heavily regulated life sciences is, 100% of our documents are required to be transferred to and stored as a PDF. Working with the likes of Adlib keeps us complaint.

Associate Director and Sr. Manager, Protocol & Report Content

Adlib is fully embedded within M-Files. They have paired very well with each other which has kept us happy. When we were selecting Adlib, a key reason we did so was due to Adlib telling us how easily their software partners with other systems.

Associate Director and Sr. Manager, Protocol & Report Content
Ebook

Unlock AI-Powered PLM: ENOVIA + Adlib

Turn CAD, BOMs, SOPs, and supplier files into AI-ready, audit-ready intelligence inside ENOVIA. Manufacturers racing toward digital twins and AI-driven operations hit the same wall: unstructured documents that PLM can store and route, but not interpret. This whitepaper shows how ENOVIA + Adlib bridges that gap so decisions get faster, without sacrificing traceability or compliance.

Read the Report
Ebook

Fueling Smarter Launches with Veeva + Adlib: Veeva is the platform. Adlib is the engine.

Standardize, validate, and scale your regulated content so Veeva delivers faster submissions, cleaner audits, and AI you can trust.

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Ebook

From Pilots to Payback: A 90-Day Playbook for AI-Ready Manufacturing Data

Stop feeding your factory AI junk data. Standardize, validate, and deliver trusted inputs to PLM, MES, ERP, and LLM/RAG, then prove ROI in one quarter.

Read the Report

Frequently asked questions

How do I know if my specific use case is a good fit for Adlib?

Your use case is usually a strong fit for Adlib if it checks three boxes:

  1. Document-heavy and multi-format (scans, PDFs, emails, legacy files, CAD),
  2. High-stakes for accuracy and compliance (regulators, auditors, safety, financial risk), and
  3. Currently dependent on manual review or stitching multiple tools together.

If you have workflows like regulatory submissions, inspections, claims, incident reports, FOI/ATI responses, quality and batch records, or KYC and loan packages, Adlib can help you build an accuracy-first, AI-ready pipeline around them. Many organizations start with a single painful workflow, then expand to adjacent use cases once results are proven.

How does Adlib Software help organizations with compliance and governance?

Adlib Software helps organizations meet compliance and governance requirements by implementing a set of business rules upon ingesting documents across several formats to deliver a “document of record”. These business rules define the creation of a custom header-footer, watermarks and the auto-generation of a table of contents, besides combining multiple formats into a single readable-searchable PDF. The result is an audit ready document that meets compliance and governance requirements. In addition, Adlib Software’s Transform Platform also implements document security and archival features when rendering documents of record to be in compliance with such policies resident within an organization. Finally, it also provides audit trails and reporting capabilities to help organizations track and monitor document activity.

What types of industries benefit from using Adlib Software?

Adlib Software is ideal for industries that generate large volumes of unstructured data that has to be managed to mitigate compliance, operational, audit and regulatory risks. Major industries use that to leverage our capabilities are as follows:

  • Life Sciences, where much of the clinical trial data originates from unstructured sources and has to be managed across regulatory filings and manufacturing
  • Energy, where data on Upstream Assets (Wells) or Downstream Assets (Refineries) originates across CAD/CAM and multiple file formats and must be transformed to enable Asset Lifecycle Information Management
  • Insurance, where claims information originates across email, images and MS-Office file formats and must be managed to drive operational efficiency for Claims Processing
  • Financial Services, where account openings, signatures, and signatory changes, in Retail and Commercial Banking must be OCR’d. In addition, valuation models and investment banking agreements must be captured as “documents of record” for Corporate & Investment Banking
  • Manufacturing and Transportation, where unstructured data must be captured to have records against production and delivery
  • Government and Judiciary Agencies, that require the creation and retention of “documents of record” to meet legal requirements

In addition, Adlib Software is also useful for any organization that needs to manage and analyze large amounts of data in various formats.