Public Administration Document & Process Automation

Driving efficiency, transparency, and compliance in public administration

Modernize records and FOI/ATI workflows without ripping out your ECM, like SharePoint, FileNet, OpenText, or M-Files. Adlib auto-classifies, validates, and renders mixed inputs into preservation-grade PDF/PDF-A with traceable metadata, so response times and audit readiness improve against mandates like NARA, FISMA, and EO 14110, without standing up a new system of record.

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Trusted by these leading brands

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95%
Reduced risk delays

30%
Productivity boost

20%
Cost reduction

Enhancing Public Service Delivery

Adlib’s document transformation and automation layer sits across your existing ECM, records, and line-of-business systems. It standardizes and validates documents before they reach your repositories, making it easier to manage retention, respond to access-to-information requests, and prove compliance.

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Streamline record management

Adlib normalizes 300+ file types into long-term, preservation-ready formats and documents of record, reducing paper backlogs, simplifying retention, and improving cross-agency access.

Streamline record management
Improve information accessibility

Improve information accessibility

Make information easier to find and share by turning scanned and legacy documents into searchable, structured content.

Strengthen regulatory & policy compliance

Use automation to support records, privacy, and regulatory obligations - retention schedules, audit trails, and defensible disposition.

Strengthen regulatory & policy compliance

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Compliant Record Archival

Maximize accessibility and compliance

Adlib automates the creation of PDF/PDF-A documents of record with embedded metadata and audit trails, making archives easier to search, easier to trust, and ready for audits or legal review.

Compliant Record Archival
FOIA Automation

Respond faster to FOI/ATI requests with accurate, defensible records

By automating intake, conversion, redaction support, and assembly, agencies deliver faster, more consistent responses to FOIA/ATI/ATIP requests while strengthening compliance, transparency, and auditability.

Respond faster to FOI/ATI requests with accurate, defensible records

Recognized as a leader by top analyst firms

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Challenge

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Solution

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Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.

Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

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Adlib Becomes a Key Element of the State Messaging and Archive Retrieval Toolset (SMART) System While Maintaining NARA Compliance for State Administration

Adlib Becomes a Key Element of the State Messaging and Archive Retrieval Toolset (SMART) System While Maintaining NARA Compliance for State Administration

"Automated PDF transformation from Adlib has enabled us to reduce our costs associated with the delays and errors of manual intervention within business processes."- IT Project Manager

Challenge

The state government agency faced significant issues with an outdated ASCII-based cable communication system, leading to inefficient data retrieval, high operational costs, and compliance challenges with NARA requirements for document preservation. The system's limitations hindered inter-bureau communication, required manual processing, and lacked support for modern media formats and integration with the SMART system for unified messaging.

Solution

Adopting Adlib's document transformation technology automated the conversion of cables into PDF/A format, enhancing compliance with NARA standards and improving data accessibility. The solution reduced manual intervention, lowered operational costs, and improved employee efficiency by allowing them to focus on critical public service tasks. Additionally, it facilitated better collaboration, communication, and digital transformation efforts, while also enhancing server capacity and reducing the IT budget.

Adlib Becomes a Key Element of the State Messaging and Archive Retrieval Toolset (SMART) System While Maintaining NARA Compliance for State Administration
A European Legislative Administration Gets 22 Languages Talking in One Voice with Document Automation from Adlib

A European Legislative Administration Gets 22 Languages Talking in One Voice with Document Automation from Adlib

Challenge

The European legislative administration struggled with complex document handling across 22 languages, relying on manual processes for drafting, translating, converting, and compiling documents. The dependency on human effort led to frequent errors, missed communications, and potential legislative delays due to incorrect document formatting and organization.

Solution

Adlib's automated workflow solution streamlined the administration's document handling by automating document ingestion, conversion, and assembly into print- and archive-ready PDFs. This automation improved document accuracy, reduced manual effort, and ensured efficient distribution. The solution provided enhanced interoperability, scalability, and flexibility, enabling seamless document management for international missions and freeing up the team to focus on strategic tasks.

A European Legislative Administration Gets 22 Languages Talking in One Voice with Document Automation from Adlib
City of Sacramento - Public Service Innovation

City of Sacramento - Public Service Innovation

Challenge

Sacramento was managing document chaos across 17 departments, including invoices, checks, TIFFs, images, coming in from vendors, contractors, and internal teams, with no consistent process. They had to hit regulatory accuracy and legibility standards while processing 1,000-2,000 documents and 5,000 images daily. On top of that, California's Public Records Act requires records be electronically available, authentic, and accessible long-term, and they needed to keep IT overhead low, minimal maintenance, minimal downtime.

Solution

Adlib built an automated pipeline: files dropped into a network folder get converted into searchable, archivable OCR PDF/A files, individual images get merged into single PDFs where needed, and the finished files plus metadata get delivered straight into Documentum ECM for compliant archival and retrieval.

City of Sacramento - Public Service Innovation
Cross-System Automation

Cross-System Automation & Interoperability

Adlib connects to every system where unstructured data originates, including ECM/DMS, email, shared drives, line-of-business applications, and legacy repositories. It reads and standardizes content from any source, in any format, then scores and validates each document against your business rules with Adlib's Trust Score before handing it off. That validated, defensible output is what feeds the AI-enabled workflow orchestrators and automation systems running downstream, and it's why straight-through-processing rates go up: the systems doing the automating are finally working from data they don't have to double-check.

Whatever system the data comes from, and whatever system acts on it, Adlib sits in between. The Accuracy & Trust layer every workflow can rely on.

eBook

Reimagining Government Records in the Age of AI

See how government agencies can reduce paper backlogs, improve transparency, and build more auditable, AI-ready records operations.

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eBook

Defensible AI Starts With the Document Accuracy Layer | eGuide

Stop paying the “trust tax” on AI. Learn how a Document Accuracy Layer makes content AI-ready (readable, validated, traceable, and audit-ready) with a practical AI-readiness checklist.

Read the Report
eBook

Beyond The Model: Models are not the bottleneck. Documents are.

An executive guide to the architectural shift that determines whether your AI program reaches production, or quietly stalls between the demo and the audit.

Read the Report

Frequently asked questions

Does Adlib work for state and local government, or only federal agencies?

Adlib works across both: federal agencies managing NARA, FISMA, and EO 14110 mandates, as well as state and local governments like the City of Sacramento.