Case Study
|
Public Service
:
Adlib Helps A Municipality To Significantly Reduce Welfare Fraud
Transportation
Energy
Insurance
Life Sciences
Manufacturing
Financial Services
Back to All Case Studies
A large municipality faced significant challenges with managing welfare applications, resulting in an alarming rate of welfare fraud and duplicate claims. The city's administration was tasked with reviewing and approving applications manually, a process fraught with errors and inefficiencies. Additionally, the administration struggled to identify duplicate welfare applications across multiple city departments. The traditional paper-based system further exacerbated the issue, as forms required manual scanning, digitization, and metadata extraction, making the process cumbersome and prone to errors.
The municipality implemented Adlib's advanced document transformation and workflow automation solutions. The integration of Adlib with the municipality’s existing systems, such as FileNet and SharePoint, streamlined internal document processes and significantly enhanced the efficiency and accuracy of welfare application management.
Outcomes
By leveraging Adlib's document transformation and workflow automation solutions, the municipality was able to significantly reduce welfare fraud, recovering $20 million per year of taxpayer dollars from fraudulent and duplicate claims. The integration with existing systems streamlined internal processes, improved document searchability, and enhanced fraud detection, ultimately leading to better service delivery and operational efficiency.
Thousands of the world’s largest companies trust Adlib to automate their end-to-end processes when precision, quality, scale, and speed are essential.
This slider will be populated dynamically by the CMS once the site is published. This is a testimonial statement.
This slider will be populated dynamically by the CMS once the site is published. This is a testimonial statement.
Our engineering teams are constantly creating new schematics and blueprints within AutoCAD or MicroStation which need to be managed and archived. These CAD files would have far too many layers if they were not rendered so they need to be processed through Adlib first. Adlib delivers excellently converted AutoCAD renditions, which is highly important to us. These can be complex images so accurately transferring the detail is critical.
I do view Adlib as being a stronger solution than others.
Adlib is likely the best option on the market today. Adlib does a great job processing huge volumes with strong quality. Adlib is constantly online and processing files nightly 24/7. Our organization can’t really function without Adlib being operational, it is heavily embedded in the work we do.
Many people drop documents in a folder which is monitored by Adlib. Anything that is placed in our vault must first go through Adlib, so they eventually get their hands on basically any document we receive or create.
All the documents we are rendering are signed certificates ensuring that ships have been appropriately inspected. Our documents are relatively large and contain charts, graphs, and drawings. We want these rendered correctly and concisely so each certificate is accurate and professional looking. Adlib helps to add our logos, a watermark, and make the entire certificate look that much more professional. The fact that the renderings are really clean and well-formatted is a key benefit of Adlib.
When we made the decision to change rendering solutions back in 2016, we looked towards 3 separate vendors. Overall, Adlib seemed more mature as a software option.
We process all digital insurance claims through Adlib. The documents for claims can be quite robust, and commonly need to be files from many parties like police reports, fire and safety documents, and images.
I like that Adlib has designed a fairly niche product within the PDF rendering space. It is very good at what it does while remaining accurate and fast.
We initially looked at OpenText, but it didn’t meet our upfront requirements. I would happily give Adlib a positive referral. They deserve a 10 out of 10, as I view them as the strongest option available.
Adlib is integrated with Enovia, our active quality management tool. Every file type is rendered through Adlib as all materials are required to be stored as PDFs. The files we are processing can be a mixture of different things such as product specifications, ingredients, formulas, raw materials used in products, or specifics of packaging.
The majority of the documents we are rendering through Adlib are preclinical study reports, new drug developments, and general clinical documents. Due to how heavily regulated life sciences is, 100% of our documents are required to be transferred to and stored as a PDF. Working with the likes of Adlib keeps us complaint.
Adlib is fully embedded within M-Files. They have paired very well with each other which has kept us happy. When we were selecting Adlib, a key reason we did so was due to Adlib telling us how easily their software partners with other systems.