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Policy Creation

Improve the Customer Experience

Let Adlib's Content Intelligence Cloud for Insurance deliver the power of intelligent data. It’s crucial for insurance companies to create superior customer experiences, and we use intelligent data to automate claims processing and new policy creation.

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Improve the Customer Experience

Customer Success Examples

2 saved annually processing claims
500 pages per year to fuel Big Data Analytics - one customer
95 faster claims processing
24 new policies per month
90 claims per day
120 financial docs per month

 

Customer Success Stories

Learn how Adlib helps organizations around the world to bring automation and AI to critical workflows.

Underwriting with Insights

Aldib IconChallenge

Gain greater access to high quality document data in order to increase the information available for analytics in the decision making process - reducing the growing underwriting risk. 

Aldib Orange IconSolution

Adlib document conversion, best of breed OCR and intelligent information removal, allow for a clean set of quality data to be delivered for big data analytics processing – surfacing valuable insights, improving decision making, reducing risk, producing financial savings and increasing overall automation.

Effective Customer Policy Onboarding

Aldib IconChallenge

Automate the onboarding of new customer policies to improve operational efficiencies and deliver the enhanced digital experience that is expected by the modern-day customer.

Aldib Orange IconSolution

Integration with input sources including email and automating the extraction of key customer data such as policy numbers, agent numbers, effective policy dates and policy premiums. Eliminate manual intervention and deliver quality data needed to fuel the automation of new policy business process - do more with less.

Accelerated Claims Management

Aldib IconChallenge

Electronic claims processing relies on significant manual intervention by full time employees – negating the actual reduction in claims resolution times. 

Aldib Orange IconSolution

Adlib digital capture, high quality conversion and publishing combine to deliver key process automation – reducing points of friction in the customer claims journey and accelerating decision making to restore customers lives as quickly as possible, in that moment of truth.

Contract Analytics for RRP Compliance

Aldib IconChallenge

Recovery and Resolution Planning (SR 14-1) compliance demanded that the terms and commitments within contracts were analyzed and extracted to ensure risks can be identified and managed to prevent negative impact on financial systems.

Aldib Orange IconSolution

Adlib transformed contracts into a collection of searchable digital assets, intelligently analyzed and extracted key data from the content regardless of the format or location then classified contracts by type/region/party to ensure they could be easily found on-demand to meet internal and FDIC requirements.

Modernize Claims Processing & Document Management

Aldib IconChallenge

Incorporate an automated PDF rendering capability with high-fidelity output into Allstate's workflow that would meet priority rendering and integration requirements.

Aldib Orange IconSolution

Adlib’s PDF rendering integrated seamlessly into claims processing workflow, was transparent to all users, and avoided hassles with native file formats and application upgrades. Rendering throughput and performance today meets the daily needs of 1,200 claims users.

Reducing Multiple Touch Points for Email Rendering

Aldib IconChallenge

Looking for a solution to reduce multiple environments and use a single management touch point to render emails to high-fidelity PDF. Aviva wanted to move away from Captiva (current solution) and use an advanced OCR technology.

Aldib Orange IconSolution

Adlib enabled Aviva to render emails including the  header, footer, subject with small file sizes and handle a large volume: 4500 pages/week, 1500 emails/day. Single point of management with high availability/failover. Moving onto other use areas such as litigation, maintenance. Integration with IBM FileNet.

Automated Declaration and Report Validation

Aldib IconChallenge

Various content types including Rollover Insurance Declarations, Inspection Reports often arrived as non-searchable email attachments. Delays and inaccuracies due to manual validation processes created a negative customer experience.

Aldib Orange IconSolution

Used Adlib’s Classification and Extraction to analyze and surface data from various documents. Automation enabled finding, extracting, and validating data against internal systems, which accelerated turn-around times and improved customer experience. They were also able to detect anomalies in the content to be routed for manual review.

Decide with Data, Decrease Risk and Gain Valuable Insights.

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Improve Operational Efficiencies and Deliver an Enhanced Digital Experience.

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Deliver Enhanced Customer Experiences and Compete at a new Level.

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Decreased Risk, Simplified Compliance.

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See how we can help with your critical workflows.

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See how we can help with your critical workflows.

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See how we can help with your critical workflows.

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Claims Processing

Reduce Risk with Automation

Bypass business challenges and reduce IT spend by simplifying regulatory compliance, minimizing policy risk, gaining clear insight into potential risk across thousands of contracts and addressing ongoing regulatory change.

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Reduce Risk with Automation
AI / ML

Make the All-Digital Mailroom Transformation

Our software sets the stage for your all-digital mailroom strategy. Enjoy a seamless, fully automated documentation and data flow from customers, partners, staff and suppliers with support for the widest variety of content formats.

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Make the All-Digital Mailroom Transformation

Improve Your Business Outcomes

Forget manual intervention and bring speed and agility to all customer-facing processes by enriching data and feeding it to appropriate workflows and repositories, regardless of document format. Experience the power of Adlib's Content Intelligence Cloud for Insurance. 

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Improve Your Business Outcomes
Data Science

Bolster Your Centers of Excellence

Use Adlib’s AI-powered and automation solutions to uncover intelligent data that helps your Centers of Excellence make decisions, faster.

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Bolster Your Centers of Excellence