Leading bank uses Adlib to gain access to 3.6m legacy client documents
A major Consumer & Retail Banking Company in the United Kingdom (UK) found themselves unable to access millions of important client files linked to mortgages after a technology upgrade.
Original customer mortgage letters were created and stored using a soon-to-be decommissioned legacy system and had been generated using AmiPro software, which dated back to the 1990s. However, the newly implemented mortgage processing platform was developed using modern technologies, that were unable to process or even access the legacy documents.
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