Modernization doesn’t fail because agencies lack ambition. It fails when critical programs are built on fragmented, inconsistent, and untrusted documents.
Federal agencies are investing in digital transformation, automation, and AI. But too often, those initiatives stall before they can scale, not because the vision is wrong, but because the foundation was never fixed.
Legacy formats. Siloed records. Manual review. Inconsistent metadata. Unsearchable files. These document issues quietly slow FOIA response, weaken audit readiness, complicate compliance, and limit the value of AI-enabled initiatives.
Join Adlib and Carahsoft for a practical discussion on why modernization keeps breaking down at the document layer, and what agencies need to change first to build a more trusted, defensible foundation for transformation.
Every modernization program depends on information moving cleanly, consistently, and confidently across systems. But when source documents are scattered, non-standard, incomplete, or difficult to verify, even well-funded initiatives become harder to execute.
This session will help federal records, information management, compliance, and transformation leaders examine the document foundation behind their modernization efforts, and identify where hidden friction may be slowing progress.
In this webinar, you’ll learn:
This session is designed for federal leaders and teams responsible for shaping modernization strategy, improving information access, and reducing risk across document-heavy programs.
Ideal attendees include:
Many agencies have invested in new platforms, workflows, cloud strategies, and AI initiatives. But the same old document challenges keep resurfacing: content that is hard to search, difficult to validate, trapped in legacy formats, or spread across disconnected systems.
When that happens, teams spend more time finding, cleaning, checking, converting, and reconciling documents than moving the mission forward.
The result is a quiet but costly pattern: modernization slows, compliance risk increases, response times stretch, and AI initiatives struggle to produce trustworthy outcomes.
A stronger document foundation gives agencies more than cleaner files. It creates a trusted layer of information that can support faster review, better search, more defensible audit trails, and more reliable AI and automation outcomes.
Adlib helps organizations transform complex, multi-format documents into clean, searchable, structured, and validated content that can move confidently through downstream systems and workflows. For agencies planning modernization, that foundation matters.
Adlib and Carahsoft will explore why modernization efforts often stall where agencies least expect it: the document layer. The discussion will focus on practical challenges facing federal teams today, including unstructured content, document sprawl, audit readiness, FOIA response, and AI readiness.
When we made the decision to change rendering solutions, we looked towards3 separate vendors. Overall, Adlib seemed more mature as a software option.
Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.
Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

When we made the decision to change rendering solutions, we looked towards3 separate vendors. Overall, Adlib seemed more mature as a software option.
Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.
Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

Insurance giant automates heavy admin work in claims, saving millions
As full-time employees (FTEs) struggled to manually process 90k claim-related documents each day to meet the company SLAs, the claims department overhead was getting out of hand. In addition, customer frustration and increased churn was a direct result of response times being many days from the customer’s claim submission.
Adlib optimized the claims-processing workflow by automating the ingestion, digitization, intelligent assembly, and publishing of compliant claims in PDF format. This transformation significantly minimized the manual effort required from FTEs, allowing them to concentrate on claim approvals and improving customer relationships. As a direct outcome, the company saw a remarkable 90% reduction in administrative work tied to pre-processing claim documentation. This in turn slashed their operational budget by $6 million. What’s more, overall customer service satisfaction improved as the efficiency boost dramatically accelerated customer response times from days to hours.


“We very quickly realized that Adlib was the right tool for us — it was the only PDF rendition product out of the seven or eight we looked at that met our requirements for 100% fidelity and integration.” — Director of Architecture & IS Risk
The insurance company needed to incorporate an automated PDF rendering capability with high-fidelity output into its workflow that would integrate with its Guidewire ClaimCenter® claims processing system and IBM® FileNet® repository.
To modernize the application systems supporting its P&C operations, the insurance company embarked on a major, multi-year initiative—its Enterprise Systems Renewal Strategy—that has already seen the introduction of a new Broker Transaction Portal and a new Claims Processing system. Ultimately, the program will also see the company completely revamp its existing Policy Administration system and the ERP system used for managing financial processes.


“Every file type is rendered through Adlib as all materials are required to be stored as PDFs. The files we are processing can be a mixture of different things such as product specifications, ingredients, formulas, raw materials used in products, or specifics of packaging. Adlib is integrated with Enovia, our active quality management tool. We rely heavily on that tool,” – Sr. Manager Platform
This pharma manufacturer faced significant challenges in managing the diverse types of files involved in their batch delivery workflows. The necessity to render every file type into PDFs for consistent storage was complicated by the variety of materials they handled, including product specifications, ingredients, formulas, raw materials, and packaging details. This complexity made it difficult to maintain a standardized and efficient document management process, leading to process inefficiencies, documentation inconsistencies and, ultimately, a compliance risk.
Tthe company implemented Haistaq into their batch delivery, quality assurance and manufacturing workflows. Adlib's robust rendering capabilities allowed for the automatic conversion of all file types into standardized PDFs, regardless of their origin. This streamlined the document management process, ensuring that all materials, from product specifications to packaging specifics, were consistently and efficiently stored as PDFs. As a result, the company achieved greater efficiency in their workflows, improved the consistency and accessibility of their documentation, and reduced the complexity and manual effort previously required to manage diverse file types. This implementation also enhanced compliance and operational efficiency, supporting their commitment to quality and regulatory standards.


Whether you’re scaling GenAI, modernizing regulatory submissions, or simply trying to get out from under manual document work, Adlib helps you turn unstructured content into a reliable asset. Not a hidden risk.