Oct 15, 2025 2:00 PM
ET
|
Virtual

ARMA's RIM Spotlight: Turning Unstructured Content into Compliant, AI-Ready Data | ARMA x Adlib

Learn how agencies modernize RIM with zero-click automation to boost compliance, accuracy, and audit readiness while cutting manual work.

Every records leader knows the story: backlogs grow, FOIA deadlines shrink, and the files just keep coming. Most teams aren’t short on dedication, but rather on hours. Manual steps, inconsistent formats, and outdated systems eat up time that should go to real work.

This session looks at how agencies are modernizing records and information management (RIM) so compliance isn’t a burden. It’s built in. We'll cover how “zero-click” automation is helping RIM professionals in public-sector move from manual assembly and review to hands-off accuracy, where records arrive validated, policy-checked, and ready for storage or release.

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What you’ll learn

  • RIM’s new role in transparency and compliance. How forward-thinking agencies treat records as a controlled process, not a filing activity.
  • From manual to automatic. How zero-click pipelines eliminate repetitive tasks like bookmarking, watermarking, and metadata tagging without sacrificing oversight.
  • Building governance into the workflow. How to enforce retention, accessibility, and audit policies automatically instead of relying on human catch-up.
  • A real-world example. See how the City of Sacramento automated its Public Records Act responses across 17 departments, cutting turnaround time and reducing errors.
  • Getting started small. Where to begin (FOIA requests, permits, onboarding files)and how to show measurable wins in weeks, not years.

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Why it matters

  • Compliance confidence. Automatically apply headers, footers, security, accessibility tags, and retention rules before a human ever opens the file.
  • Consistency at scale. Standardize hundreds of file types (from scans and PDFs to CAD drawings and emails) into accessible, compliant documents.
  • Zero-click operations. When a document lands in a folder or inbox, it’s instantly processed, validated, and returned to the right system, no forms, no scripts, no manual routing.
  • Audit-ready by design. Track provenance and validation automatically so every record is discoverable, traceable, and defensible.

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Executive context

  • Reality check: ~80% of what agencies manage is unstructured. If you feed messy inputs to AI, you get messy outputs, plus audit and transparency risk.
  • What good looks like: Zero-click ingestion, conversion to PDF/A, multi-engine OCR, automated bookmarks/ToC, accessibility tagging, metadata validation, and safe extraction, before anything hits your RIM/ECM or AI stack.
  • Why it’s safe: The platform discussed is FedRAMP-approved, with human-in-the-loop where confidence thresholds or policy checks require it.

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Who it’s for

  • Records and Information Management leaders
  • FOIA and compliance officers
  • CIOs, CTOs, and program owners modernizing legacy systems
  • Agency teams looking to shrink manual workload without adding headcount

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See how zero-click automation is changing records management.

Watch the on-demand replay to learn practical ways to build compliance, accuracy, and control right into your RIM workflows... no extra clicks required.

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Our Speakers

Chris Huff

Chris Huff

CEO
|
Adlib

Chris Huff is a growth-focused tech and SaaS executive with a proven track record in scaling enterprise software companies backed by private equity and venture capital. He’s known for building strong teams and driving value through operational efficiency, revenue growth, and product innovation. Prior to joining Adlib, Chris was CEO at Base64.ai and Chief Strategy & Growth Officer at Tungsten Automation (formerly Kofax), where he led strategy, product, AI, GTM, marketing, and partnerships. He also co-led Deloitte’s U.S. Public Sector Intelligent Automation practice and served as a Major in the U.S. Marine Corps. Chris brings deep expertise in AI, automation, and digital transformation—and a clear vision to expand Adlib’s impact across regulated industries.

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Anthony Vigliotti

Anthony Vigliotti

Chief Product Officer
|
Adlib

Anthony Vigliotti is Chief Product Officer at Adlib Software with 20+ years in business workflow and intelligent document processing. He started in manufacturing at Xerox, designing components for toner-cartridge remanufacture and earning a patent in the process. Seeing how outdated document processes slowed operations, he pushed for new automation approaches—momentum that led Xerox to sponsor his return to university for a master’s in Information Technology. Since then, Anthony has led product management, alliance/partner strategy, and product development across Xerox, Notable Solutions (NSi), Nuance, and Kofax. His work centers on turning unstructured content into reliable, compliant, AI-ready data that accelerates real-world outcomes in regulated industries. Anthony holds a B.S. in Mechanical Engineering and an M.S. in Information Technology, both from the Rochester Institute of Technology.

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MANUFACTURING

Adlib: The Foundation for DocumentAccuracy in Chemical Refining

When we made the decision to change rendering solutions, we looked towards3 separate vendors. Overall, Adlib seemed more mature as a software option.

Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.

Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

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MANUFACTURING

Adlib: The Foundation for DocumentAccuracy in Chemical Refining

When we made the decision to change rendering solutions, we looked towards3 separate vendors. Overall, Adlib seemed more mature as a software option.

Challenge
Legacy conversion tools couldnʼt handle the volume and complexity of engineering files, forcing constant IT intervention and delaying CAD conversions into shareable formats. Flat TIFF outputs were unsearchable and lost layer previews—slowing collaboration, creating inefficiencies, and weakening archival practices.

Solution
Safeguarded engineering Adlib improved efficiency, cut administrative overhead, and safeguarded engineering drawings to reduce legal risk. Engineers and contractors gained faster access and smoother collaboration, while IT reduced workload, support needs, and infrastructure costs with a smaller server footprint.

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Insurance

Insurance Giant Automates Heavy Admin Work in Claims, Saving Millions

Insurance giant automates heavy admin work in claims, saving millions

Challenge

As full-time employees (FTEs) struggled to manually process 90k claim-related documents each day to meet the company SLAs, the claims department overhead was getting out of hand. In addition, customer frustration and increased churn was a direct result of response times being many days from the customer’s claim submission.

Solution

Adlib optimized the claims-processing workflow by automating the ingestion, digitization, intelligent assembly, and publishing of compliant claims in PDF format. This transformation significantly minimized the manual effort required from FTEs, allowing them to concentrate on claim approvals and improving customer relationships. As a direct outcome, the company saw a remarkable 90% reduction in administrative work tied to pre-processing claim documentation. This in turn slashed their operational budget by $6 million. What’s more, overall customer service satisfaction improved as the efficiency boost dramatically accelerated customer response times from days to hours.

Insurance giant automates heavy admin work in claims, saving millions
Insurance

Modernizing Claims Processing & Document Management Workflow

“We very quickly realized that Adlib was the right tool for us — it was the only PDF rendition product out of the seven or eight we looked at that met our requirements for 100% fidelity and integration.” — Director of Architecture & IS Risk

Challenge

The insurance company needed to incorporate an automated PDF rendering capability with high-fidelity output into its workflow that would integrate with its Guidewire ClaimCenter® claims processing system and IBM® FileNet® repository.

Solution

To modernize the application systems supporting its P&C operations, the insurance company embarked on a major, multi-year initiative—its Enterprise Systems Renewal Strategy—that has already seen the introduction of a new Broker Transaction Portal and a new Claims Processing system. Ultimately, the program will also see the company completely revamp its existing Policy Administration system and the ERP system used for managing financial processes.

Modernizing Claims Processing & Document Management Workflow
Life Sciences

Pharma manufacturer minimizes compliance risk in batch delivery

“Every file type is rendered through Adlib as all materials are required to be stored as PDFs. The files we are processing can be a mixture of different things such as product specifications, ingredients, formulas, raw materials used in products, or specifics of packaging. Adlib is integrated with Enovia, our active quality management tool. We rely heavily on that tool,” – Sr. Manager Platform

Challenge

This pharma manufacturer faced significant challenges in managing the diverse types of files involved in their batch delivery workflows. The necessity to render every file type into PDFs for consistent storage was complicated by the variety of materials they handled, including product specifications, ingredients, formulas, raw materials, and packaging details. This complexity made it difficult to maintain a standardized and efficient document management process, leading to process inefficiencies, documentation inconsistencies and, ultimately, a compliance risk.

Solution

Tthe company implemented Haistaq into their batch delivery, quality assurance and manufacturing workflows. Adlib's robust rendering capabilities allowed for the automatic conversion of all file types into standardized PDFs, regardless of their origin. This streamlined the document management process, ensuring that all materials, from product specifications to packaging specifics, were consistently and efficiently stored as PDFs. As a result, the company achieved greater efficiency in their workflows, improved the consistency and accessibility of their documentation, and reduced the complexity and manual effort previously required to manage diverse file types. This implementation also enhanced compliance and operational efficiency, supporting their commitment to quality and regulatory standards.

Pharma Manufacturer Minimizes Compliance Risk in Batch Delivery

Put the Power of Accuracy Behind Your AI

Whether you’re scaling GenAI, modernizing regulatory submissions, or simply trying to get out from under manual document work, Adlib helps you turn unstructured content into a reliable asset. Not a hidden risk.

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