What’s Your Story?
The Exchange administrator at an enterprise organization scratches his proverbial head. What to do with the massive and only growing volume of email generated within the organization?
Recently, a senior sales executive at the company attempted to access information pertinent to a business opportunity he was working on. He knew he had corresponded with an industry analyst, who was no longer with the company, on some valuable market statistics. However, when he tried to access the content, he was frustrated to find that he could no longer open the files because the Hotmail format was not compatible with his Outlook email system.
Surely this information should be available and accessible for a minimum of five years after its creation? With regulatory requirements that dictate outbound emails must be preserved for potential compliance processes down the road, the issue is a critical one.