Author Bio

Jade Cole

 

Posted 17 January 2011 8:43 PM by Jade Cole

Part of the decision of purchasing enterprise-ready software is knowing what happens when things go wrong:

  • If my system goes down the day before a major regulatory submission is due, who do I call?
  • What is the process to fix my problem and get things back on track?
  • What if I am planning an upgrade off-hours? 

You need to know that when you pick up the phone, someone will answer.

Posted 9 December 2010 8:43 PM by Jade Cole

Google the term, “convert to PDF,” and you’ll see a plethora of links showcasing free, or practically free, software that converts your Word documents to PDF. That’s fine for students or someone wanting to make a homemade recipe book or some such project….

Posted 22 November 2010 8:43 PM by Jade Cole

I can’t count the number of times I’ve worked with new customers who expect to run the setup utility and they’re done – with little to no planning or deployment effort required. In reality, there is no installation package in the world that can assess how best to deploy software to meet your needs.

Posted 17 January 2010 7:02 PM by Jade Cole

Part of the decision of purchasing enterprise-ready software is knowing what happens when things go wrong….