Using automated document conversion to find “dark data”: Adlib’s highlights from Calgary

By Raymond Sabharwal | March 20, 2014

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We had yet another successful ACE event on the Calgary stop in this series last week, with an insightful and engaging panel and audience discussion. With an AIIM analyst, current customer and Adlib founder on board, we had a dynamic discussion about some of the challenges organizations face today when it comes to content management.

Fighting the silo effect

Ever heard the expression, “the left hand doesn’t know what the right hand is doing”? Some of you, who are professionals working in different areas or departments within large organizations, are nodding your heads right now as you read this, aren’t you? That’s because you experience this scenario on a daily basis. Each department functions independently, each in its own silo.

This was a key topic of discussion at our ACE event in Calgary. One interesting statistic that Bob Larrivee, Director of Custom Research at AIIM, contributed was that in their recent findings, 18% of enterprise-level organizations indicated they have an ECM system and 26% of those have multiple ECM systems. This means that the huge volume of content produced within an organization is contained in various locations and silos, and isn’t centrally managed.

Unraveling the mystery behind dark data

As a result of working in silos, organizations often unknowingly produce what Larrivee calls “dark data”. This mysterious content is defined as data that nobody can find, data that nobody knows exists. It is data that could be repurposed in many different ways if only it were managed appropriately. (Larrivee defines content, by the way, as anything and everything: from social media posts to videos to documents and beyond.) This is all content that should be leveraged, content from which the organization can extract value.

Automating document conversion to release “dark data”

Enterprises are quickly learning that many groups within their organizations work in silos, have multiple ECM systems and generate high quantities of “dark data”. How can all of this content be leveraged?

Discussions like this took place in Calgary and serve to enlighten us and drive change within the content management industry. While departments within an enterprise may be at varying levels of maturity and sophistication when it comes to content management, it is vitally important to the health and strength of an organization for all departments to work together as one entity. An Adlib Advanced Rendering integration can assist organizations to do this by automating the document-to-PDF conversion process within ECMs, helping to standardize disparate file formats into a regulated PDF that can be easily shared and viewed across the enterprise.

Upcoming events to discuss automating document conversion in ECM

If you weren’t able to join us in Calgary, I encourage you to check out our Events page and register for an upcoming ACE event or live online webinar. We are always adding more events to the schedule and acting on attendee feedback to improve our events and pursue topics that interest you. Let’s try to brighten up some of this “dark data” together.

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