How many times have you gone into your Enterprise Content Management (ECM) system or document repository and typed in what you think is the name of the file you are looking for in the search field? How many times have you actually gotten what you’re looking for on the first try? I’m willing to bet big bucks (okay, maybe a coffee or two) that more often than not, you have to try searching for your document multiple times using several variations of keywords before what you need finally turns up.
Why is that? Why is searching for your organization’s content so difficult? There are 2 major schools of thought on optimizing search: algorithm vs. hierarchy. For the latter (hierarchy), it all comes down to taxonomy: what you – and everyone else in the organization – name those documents. Developing a corporate-wide classification system or nomenclature guide is integral to finding your content easily and efficiently. But don’t take my word for it. Take a look at these industry experts hashing it out in this short video.
Watch the video on search, taxonomy and the value of metadata
H2: Enhancing your search with Optical Character Recognition (OCR)
Another way to enhance your search capabilities is by leveraging Optical Character Recognition (OCR), as many algorithms or search engines will search the actual document itself rather than just the name of the file. However, if you are using a file format such as TIFF or JPEG, the content will not be inherently searchable without applying OCR and converting to PDF. Learn more about how OCR works and how it can enhance your content in this datasheet.