Advanced Rendering – 10 technical features your enterprise needs: easy-to-manage systems
By Jeff Brand | April 28, 2014
A few months ago I announced a new blog series on Advanced Rendering and which technical features enterprise organizations need to succeed. This week I’ll talk about the ninth of the 10 important items: systems that require low day-to-day management.
Today’s enterprise software should be designed like a cat: self-sufficient and with low day-to-day maintenance. There are a few things you need to do every day, like feed it, clean the litter box, and give it some cuddles, but all in all, they are pretty easy to live with. Similarly, you want an enterprise application that doesn’t take hours of daily management and maintenance, can maintain high availability, and run reliably without interference.
Performing daily system checks
Today’s IT departments have more and more systems to manage, and less and less people to manage them. As a result, you want systems that require as little day-to-day work as possible. Adlib PDF enables IT departments across industries to manage and maintain the business-critical application with only a few important touch points. If the following activities can be performed on a daily basis, your system will be purring away. A few minutes a day is all it takes.
1. Confirm all system components are running:
It’s important to do this simple check even though the Adlib platform automatically executes component monitoring and failure alerting. For example, if a component was stopped manually by IT staff but was not restarted due to day-to-day distractions, this would be a good way to catch that mistake. The Adlib PDF system status page enables IT to review the status of every component in the system in a few seconds, as the list can be easily filtered and sorted.
2. Confirm job processing time:
This activity helps IT to ensure that the system is achieving the job processing time in the service-level agreement commitment. SLA is one of the most common ways to measure system performance. It can be negatively affected if new lines of business are added to a system that has a high volume of jobs or long-running jobs. Adlib’s job processing time report provides the processing time for every job that is initiated. Jobs that take longer than the SLA can be easily filtered in the list. The list can also be sorted by processing time to determine any deviation from the committed SLA.
3. Confirm job success rate:
This helps to ensure that the system is processing jobs as expected. Adlib’s job success report provides the percentage of jobs that have completed successfully. There are various reasons why a job may fail, such as password-protected security or file corruption. In addition, Advanced Rendering solutions often integrate with applications used to create the document; if the application has failed or is otherwise unavailable, the corresponding job will fail as well. This information is logged in the system with the job. It’s important to correct failed applications in order to achieve a high job success rate.
The combination of Adlib PDF’s central system reporting, logging and system component monitoring and alerting significantly reduces the day-to-day management effort to a few minutes a day, and enables IT departments to keep the system operating as efficiently as possible. Isn’t this preferable to a system that requires hours of daily maintenance and troubleshooting? We certainly think so.
Taking advantage of Adlib’s expertise
As with any system, there will be those issues that the IT department isn’t able to manage directly. That’s why we’ve got the Adlib Advantage Support Program available, helping IT to ensure they’re getting the most out of their mission-critical application. Learn more about how Adlib helps organizations to get the most out of their investment.
Next week I’ll be discussing the necessity for tools that enable collaboration within an enterprise. Stay tuned!
If you missed any of the previous posts in this Advanced Rendering series, check them out here:
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