Adlib had the opportunity to present a Seminar this year titled "Pushing the limits of efficiency in Document Intensive Business Processes" at this year’s DPI-PDW event in Ottawa. Our session was well aligned with the overall government themes of 'Pushing the Limits' and 'Inspire, Engage, Act'. We described the art of the possible showing the audience the many opportunities to automate document to PDF processes, achieving significant improvements in information flow as well as cost savings. At the end there were good questions asked regarding content accessibility, PDF/A for archival and some of the challenges related to accurately recognizing content from scanned images.
Overall it has been a very worthwhile experience with compelling speakers and an excellent venue. Session after session seems to balance concern over tight government budgets with enthusiasm for the opportunities resulting from current or planned changes.
Central to this is the new Shared Services initiative which centralizes all resources associated with the delivery of email, data centre, and network services, previously distributed across more than 40 departments into a single entity that promises efficiencies and cost savings that will benefit everyone within the public sector.
The benefits extend outside too where, ultimately, it is the Canadian taxpayer who will see the benefits. Centralizing services allows our government to use tax dollars more effectively while also improving services overall and efficiently delivering on the promises of transparent government (Open Government) and full access to information (ATIP - Access to Information and Privacy).
Adlib has long been a proponent of the shared services approach since we have seen it work time and again in both private and public sector organizations. It gives an organization the agility to start small to solve a specific problem but, as needs grow, expand easily to support new requirements. Simple examples include deploying an automated solution to archive content to PDF/A then leverage the same scalable service to turn legacy or scanned documents into searchable content for shared access.
The shared services model allows the government to combine select services to achieve a solution to a specific business challenge without having to rely on a single vendor or approach. This provides flexibility over time as needs change.
It has been a very rewarding experience so far and we look forward to extending the friendships and opportunities we've encountered during our time in Ottawa (P.S. It's a beautiful city - be sure to visit if you haven't already).
About the Author
As a senior executive, Scott has spent the last 20 years building Adlib into the thriving organization it is today. Scott has held customer-focused leadership roles spanning success, professional services, marketing, and support. He is passionate about business growth, the human impact of technology, and the pursuit of an ideal customer experience measured in the customers’ terms.