Glass Floor Between C-Level and IT
By Scott Mackey | March 5, 2011
The geeks in the back office have to start dressing better; they’re no longer hiding in the basement behind locked doors. The C-level execs are starting to watch.
There’s a glass floor from which business owners are looking down, expecting to see a solid, agile platform beneath them. IT services and products are on display across the enterprise in an unprecedented level of transparency between front and back office employees.
That’s one of the findings of the new Gartner’s report, Top Predictions for IT Organizations and Users, 2011 and Beyond: IT’s Growing Transparency. The executive summary mentions:
“… the increasingly visible link between technology decisions and outcomes, both economic and societal. The results, risks and opportunities that arise from IT investment decisions are becoming ever more demonstrable and transparent… All parties expect greater transparency, and meeting this demand requires IT to become more tightly coupled to governance and business control.”
Here at Adlib, we are finding growing evidence of this trend, as more and more C-level executives become involved in earlier stages of IT investment decisions. Makes sense; IT shouldn’t be in an ivory tower; it’s a factor in bottom line success same as any other business variable.
Adlib’s content transformation platform enables IT to deliver on the notion of stable, distributed, flexible content to PDF transformation services to support multiple business applications. The results are:
- Accelerated business processes
- Reduced IT costs
- Improved compliance with internal or externally mandated standards
- Happier, more productive knowledge workers!
And whether you are a back office employee, or management in a corner office – you are going to know and expect similar information about the technology driving your business processes.
About the Author
As a senior executive, Scott has spent the last 20 years building Adlib into the thriving organization it is today. Scott has held customer-focused leadership roles spanning success, professional services, marketing, and support. He is passionate about business growth, the human impact of technology, and the pursuit of an ideal customer experience measured in the customers’ terms.