The Gartner Business Process Management Summit kicked off this morning and it’s been a great start so far.
This is the 10th year running for the event held by Gartner, the leading analyst company based in Connecticut.
There are about 850 people here today to learn what’s happening with the BPM space for 2011 and beyond. Of the people here, 40% are on the business side and 60% on the IT side. This show has grown since I was here in 2008, which is great.
Here’s an approximate breakdown of who’s in attendance:
- 23% – Government
- 21% – Financial Services
- 13% – Manufacturing
- 43% – Compilation of other industries
Gartner analyst Ken McGee delivered a keynote this morning that highlighted the current role of the Chief Information Officer (CIO) which is shifting from an operations to business development mandate. The question being asked more and more of CIOs today is, how can process efficiencies drive a stronger sales force?
Gartner Research has shown that IT spending in 2010 was up 3.9%, in 2011 it will be up 3.8% worldwide. IT budget growth will be up 1.0%, which means that the action is happening outside of IT – in other lines of business.