In this day and age of social media and other user-generated content – such as review sites, forums, blogs, shared coupons, location check-in sites, and much more – the power lies firmly in the hands of the consumer. Known today as customer evangelist, advocate or your worst enemy (!) what a customer or prospect writes online can be a powerful force, for good or evil, for any business that puts themselves out there for review.
We have our own example of a customer review at the Microsoft Pinpoint marketplace – which features ratings and reviews of the many partner companies and apps for Microsoft products.
Catrina Sheputis, a manager at Nintex USA, gives Adlib an overall 4 stars out of 5 – including 5 stars each for Responsiveness and Customer Service! She writes on the Microsoft Pinpoint site under the heading, Pros: “Adlib Software offers a great PDF solution offering that extend SharePoint functionality. Always receive great customer service and rapid response to my inquiries.” (under the heading Cons: nothing!) Catrina knows what she’s writing about; the intuitive tools that Nintex provides to create complex workflows within SharePoint integrates with Adlib’s ability to render documents within larger business workflows.
Why not go in and leave your own reviews on Pinpoint about Adlib the company and/or our product, Adlib PDF for SharePoint (scroll down-page to the orange ‘submit a review’ button). We can be found on 16 national versions of Pinpoint – Australia, Canada, Hong Kong, Iceland, India, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States, Vietnam, and the West Indies.
You can also hop over to LinkedIn – the world’s largest business networking site, with 90 million members – and leave reviews/recommendations on Adlib’s products gallery there. See you online!