In my day to day work I come across many stories from our customers about how they are using Adlib Express in their businesses. I would like to share a series of articles that highlight some interesting solutions throughout a variety of industries, each with specific problems. This week I introduce the financial services industry.
Sitting atop a heap of seemingly endless files and forms is the financial industry. In financial services, being able to provide proper documentation quickly to a client delivers peace of mind, assuring them that their investment is being efficiently taken care of. Speedy service and customer relationships are the cornerstones of profit in the financial industry; however, internal business synergy is vital to a company’s success.
With over a thousand employees unable to share files created on different software applications, document accessibility was a major challenge for Assurant, a provider of specialty risk management products throughout North America, Latin America, and Europe.
The inability to share files between employees can often lead to confusion, delay, and an overall drop in productivity. Adlib Express brought Assurant a one-stop solution that empowered employees to easily convert multiple documents from any original format to universally accessible PDFs which could then be easily forwarded to colleagues or customers.
Adlib’s centralized solution eliminated the cost and IT hassle of multiple desktop licenses, and dramatically reduced the workload of the document preparation center. Employees at Assurant were able to quickly convert and share documents, ensuring high efficiency within the office.
Assurant also took advantage of Express’ publishing capabilities and applied watermarks and headers/footers to their converted documents.
Next time we will take a look at an example of Express within the government industry.
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About the Author
As a senior executive, Scott has spent the last 20 years building Adlib into the thriving organization it is today. Scott has held customer-focused leadership roles spanning success, professional services, marketing, and support. He is passionate about business growth, the human impact of technology, and the pursuit of an ideal customer experience measured in the customers’ terms.