[Webinar] Put the WOW! in Customer Experience Through Automation

Date: Thursday November 14, 2019
Time: 11:00 AM to 11:45 AM (EST)
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Banking and insurance institutions that want to stay one step ahead of the new, nimble digital start-ups, must offer a world-class customer experience, starting with customer on-boarding. To accomplish this many organizations are leveraging Robotic Process Automation (RPA) to accelerate response times through process automation. However, roadblocks are soon discovered as RPA bots are unable to discover, analyze and leverage data locked within documents, hence unable to fully implement end-to-end process automation and scale operations.

Join Adlib and BluePrism's ‘Put the WOW! in customer experience through automation’ to learn how you can empower your digital workforce by leveraging unstructured data to deliver a world-class customer experience, improve operational efficiencies and drive data transparency across the organization, improving data governance.

Here’s what the webinar will cover:

  • How to achieve end-to-end process automation by leveraging unstructured data
  • Surface and extract valuable data locked in emails, invoices, contracts and policies utilizing best-in-class OCR, AI and machine learning for RPA workflow and additional downstream analysis.
  • Transform data trapped in complex documents (contracts, agreements etc.) to fuel your process automation
  • How one real-world organization is enhancing customer onboarding by leveraging unstructured data for RPA


Jason Mitrow, Director, Product Marketing - Adlib Software
Jason Mitrow

Scott Price, Sr. Solutions Engineer - Blue Prism
Scott Price

Watch this On-Demand webinar now. Watch Now