As we look to increasingly streamline our communications with you, we would like to be certain that we have the most current and accurate information about you in our systems. Would you please take a few minutes to complete the information below? Please be assured that this information will be used only for Adlib Software business purposes.
To submit this information on-line, visit http://www.adlibsoftware.com/contactupdate.aspx Or, if you would prefer, you may call your Adlib representative.
Please be sure to complete all fields. For “Involvement”, indicate your role with regards to Adlib Software so that we can ensure that we only send information tailored to your job function -- regarding products, upgrades, SMP etc.
Renewing your Software Maintenance Plan (SMP) is one of the most cost-effective ways to protect your software investment. It saves you time, it saves you money, and it ensures your uninterrupted access to vital technical support, product upgrades and discounts on Adlib Services.
SMP renewal notifications are normally sent by email approximately sixty (60) days prior to your expiry date to allow sufficient time for processing and avoid any interruption in service. Be sure to keep us updated with new contact information if you have staff changes during the year, specifically as to who should be receiving these SMP renewal notifications. If you allow your Software Maintenance coverage to expire you have the opportunity to reinstate coverage although your renewal rate is pro-rated to take into account the value of the Server you are upgrading.
Any questions regarding your SMP renewal date or how to reinstate an expired one, please contact Peter Jonak at smp.group@adlibsoftware.com or by calling +1.905.631.2875 ext. 266.
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