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Our Customers

Leading organizations trust Adlib to enhance critical content management process

Adlib extracts value from unstructured content for more than 5,500 global customers across a wide range of industries including life sciences, financial services, government, energy/utility, legal, manufacturing and education.

Adlib transforms claims management approval workflow from a manual set of processes, taking weeks of work to an automated process which is capable of completion in a matter of minutes.

Use Cases

Read about how leading organizations around the world are using Adlib for their content standardization, classification, extraction, redaction, compression and long-term digital preservation needs. Adlib has more than 5,500 global customers across a wide range of industries including life sciences, financial services, energy and government.

Adlib turns error-fraught FDA submissions into submission-ready content with their high-fidelity content standardization and document merge solution, allowing pharmaceutical companies to breathe easy.

Take a Look at Some of Our Customers


Pharmaceutical

  • Bayer Business Services GmbH
  • Coley Pharmaceutical GmbH
  • Genentech
  • OSI Pharmaceuticals
  • PAREXEL International
  • Pfizer Inc.

Medical Devices/Healthcare

  • Ethicon
  • GE Medical
  • Johnson & Johnson Consumer Companies
  • Synthes
  • Zimmer
  • Assurant
  • Aviva Canada
  • BDO Finland
  • Benefit & Risk Management Services
  • Deloitte
  • Equity Residential
  • Ernst & Young
  • Fidelity Investments
  • Fidelity National Financial
  • Heath Lambert
  • ING Securities Limited
  • Internal Revenue Service
  • LeasePlan UK Limited
  • Liberty Corporate Benefits
  • MasterCard International
  • Mercator
  • Mirvac
  • Portfolio Dynamics
  • Redners Warehouse Markets
  • Thomson Financial
  • Thomson Reuters
  • Wawanesa Insurance
  • Watermark Financial Partners
  • Wells Fargo Services Company
  • Administrative Office of the Courts - Washington
  • City of Calgary
  • Delaware State
  • Federal Aviation Administration
  • NASA
  • Sandia National Labs
  • Tennessee Valley Authority (TVA)
  • U.S. Department of Agriculture (USDA)
  • U.S. District Court, Northern District of California
  • WorkSafe BC
  • Brentwood Council
  • City of Ocala
  • EDC
  • Federal Bureau of Investigation
  • Naval Air Warfare Center Aircraft Division (NAWCAD)
  • SPAWAR Systems Center
  • U.S. Army - Europe
  • U.S. Department of the Interior
  • U.S. Navy
  • Bureau of Alcohol, Tobacco and Firearms
  • City of Rochester Minnesota
  • European Parliament Luxembourg
  • Italian Ministry of Justice (Ministero della Giustizia)
  • Nebraska Work Force Development
  • State of Michigan
  • U.S. Army Aviation and Missile Command
  • U.S. Department of State
  • U.S. Secret Service
  • Southern Star Gas Pipeline
  • Cenovus
  • Dominion Resources Services Inc.
  • Marathon Oil Company
  • Stolt Offshore
  • AEI Services
  • Connecticut Yankee Atomic Power
  • Encana
  • Norsk Hydro
  • United Utilities PLC
  • Ameren
  • Department of Energy
  • Idaho National Laboratory (BEA-Battelle Energy Alliance)
  • Power and Water Corporation
  • Moog Components Inc.
  • 3M
  • Bechtel Corporation
  • Clorox
  • Fedders Corporation
  • Hoover
  • Johnson & Johnson Consumer Companies
  • NCR
  • Siemens
  • Tektronix Inc.
  • WESCAM
  • Agilent Technologies
  • Bechtel Corporation
  • Boeing
  • DaimlerChrysler AG
  • Hewlett Packard Co.
  • Intel Corporation
  • Kimball International
  • Norgren
  • Sony
  • Texas Instruments - CS
  • Woolpert LLP
  • Anheuser Busch
  • Ciba Specialty Chemicals
  • DCNS Group
  • Honeywell
  • International Paper
  • Lockheed Martin
  • Northrop Grumman
  • Spirax Sarco
  • Voest-Alpine Stahl Linz GmbH
  • Xerox Canada
  • California Polytechnic State University
  • Harvard Business School
  • Harvard University
  • La Salle University
  • Richard Ivey School of Business
  • University of Adelaide
  • University of Florida
  • University of Toronto
  • AT&T
  • COLT Telecom AG
  • Marconi
  • Motorola Corporation
  • NOKIA
  • Sprint PCS
  • Swisscom IT Services AG
  • Goss Graphics
  • National Post
  • Rand McNally

Customer Success

Delivering the best overall customer experience is what sets Adlib apart. Our commitment to your success drives everything that we do - the products we develop, the support we provide, the ongoing engagement and education after the sale. The journey starts before any sale is made and continues long past your purchase.

Our dedication to our customers’ success is demonstrated across the company and includes a dedicated team of customer advocates. The growing Adlib Community - including our interactive Forums and Knowledge Base - provide flexible options to engage and leverage the vast knowledge both within Adlib and among our existing customers.

Datasheet: Adlib Customer Success

Find out how Adlib’s Customer Success team is committed to delivering a positive experience, providing you with the tools and engagement you require to succeed.

In addition to providing multiple channels and resources that enable early success within customer environments, Adlib believes in delivering long-term value for our customers. By introducing programs to accelerate your on-boarding/implementation of our software along with post-sale Executive Business Reviews, Content Coaching (formerly PDF Therapy) sessions and more, we are focused on remaining a trusted partner and advisor as your business continues to evolve and grow.

Customer Success

Learn what Adlib’s Customer Success team can do you.

Use Cases - Working with customers to achieve results

Life Sciences Manufacturing Documentation Automated to Maximize Up Time and Achieve Compliance
Life Sciences Manufacturing Documentation Automated to Maximize Up Time and Achieve Compliance
Life Sciences Manufacturing Documentation Automated to Maximize Up Time and Achieve Compliance
Explore how this Life Sciences Manufacturing company gained control of huge volumes of content with the automation of document-centric processes.
Acquisition triggered Migration project and new capability for archiving and search
Acquisition triggered Migration project and new capability for archiving and search
Acquisition triggered Migration project and new capability for archiving and search
Learn how this large oil & gas company successfully migrated nearly 1 million documents using Progressive Classification.
National Gas Pipeline Company Migrates Over 1 Million Documents and Consolidates ECMs
National Gas Pipeline Company Migrates Over 1 Million Documents and Consolidates ECMs
National Gas Pipeline Company Migrates Over 1 Million Documents and Consolidates ECMs
Find out how this energy company migrated over 21,000 documents a day to meet their business goals.
Email Contains Invaluable IP that can Benefit an Organization if Captured and Stored Accurately
Email Contains Invaluable IP that can Benefit an Organization if Captured and Stored Accurately
Email Contains Invaluable IP that can Benefit an Organization if Captured and Stored Accurately
Find out how this insurance organization improved searchability and organizational efficiency using Advanced Rendering