Maintaining Your Investments
When thinking of the benefits associated with software maintenance, two often prominently come to mind; free upgrades and product maintenance. With these two benefits, staying current with the latest software is virtually cost-free and in the event of a technical issue, there is the support to fix the problem. Software maintenance also brings the added value of customer support that can aid in the integration of the product and the way you operate it.
What you may not know is that there is often additional support available beyond that of your standard maintenance for an additional fee. Adlib for example has onsite training available which is a great way to maximize your investment. Personal, interactive training can optimize your software use by uncovering features you may not have noticed before. Another way to get the most out of any product is to know as much about it as possible. Online presentations are a great way to learn more about a product and the support that comes along with it. Webinars are one presentation type and are used by Adlib. To learn about the next upcoming Webinar, contact your Account Representative.
I hope I’ve shown that whichever way you slice it, having and maintaining your software maintenance is a great way to have support for any issues that could arise.